Maximize Your Compensation: Vueling Lost Luggage Payment Guide
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Understanding Vueling's Compensation Policy for Lost Luggage
Vueling adheres to the Montreal Convention for cases of lost luggage, which allows passengers to claim up to approximately €1,555 in compensation. However, the actual compensation you may receive depends on the specific circumstances of your case. The process begins with filing a Property Irregularity Report (PIR) at the airport immediately after noticing your luggage is missing.

It's important to note that Vueling typically locates and returns lost luggage within 72 hours. If your luggage is not found within 21 days, it is then considered permanently lost, and you are entitled to claim compensation. During this period, you should keep all receipts of necessary expenses incurred due to the loss of your luggage, as these can be submitted as part of your compensation claim.
Steps to Take When Your Luggage is Lost by Vueling
- Report immediately: File a PIR at the Vueling desk in the airport as soon as you realize your luggage is missing.
- Keep documentation: Retain all travel documents and receipts related to your lost luggage and any expenses incurred.
- Follow up: Regularly check the status of your luggage using Vueling's online tracking system and update your contact information if it changes.
- Claim within the deadline: Ensure to file your compensation claim within the timeframe specified by Vueling to avoid forfeiture of your compensation rights.
How to File a Claim for Lost or Damaged Baggage
To initiate a claim for lost luggage with Vueling, you must submit a detailed form available on their website. This form should include all pertinent information such as your flight details, a description of the lost items, and any receipts for expenses incurred. Vueling may require additional documentation, so it's crucial to provide as much detail as possible to facilitate the claims process.

Once the claim is submitted, Vueling will review the details and determine the compensation amount based on the current policies and the evidence provided. Compensation is typically processed and paid directly to your bank account.
Reimbursement Amounts and Limitations for Necessary Expenses
If your luggage is delayed for more than 24 hours, Vueling allows passengers to claim necessary expenses for items like clothing and basic hygiene products. The reimbursement amount is not fixed and depends on the length of the delay and the nature of the items purchased. Typically, passengers can claim up to 50 euros per day for a maximum of 7 days.

It is important to note that these reimbursements are per Property Irregularity Report (PIR) and not per passenger, meaning that expenses must be shared if multiple passengers are affected by the same luggage incident.
Documents Needed for Your Claim
Document Type | Description | Importance |
---|---|---|
Property Irregularity Report (PIR) | Report filed at the airport when you first report your luggage missing. | Essential for initiating the claim process. |
Receipts for Expenses | Receipts for any necessary purchases made due to the loss of luggage. | Required for reimbursement claims. |
Flight Details | Information about your flight, including date, flight number, and destinations. | Helps in tracing the lost luggage. |
Bank Account Information | Details where the compensation amount should be transferred. | Necessary for payment processing. |
By understanding and preparing the necessary documents and following the correct procedures, you can significantly improve your chances of receiving fair compensation from Vueling for lost luggage. Remember, the key is to act promptly and keep all relevant documents organized.